The KSR team have a wealth of knowledge (over 100 years between us all!) and this knowledge has enabled KSR to transition into a company with an enviable reputation for having a comprehensive array of quality lighting products for both the commercial and domestic sector.
All our products come with a one to five year warranty period. As a member of the LIA we independently test all new products before they are launched to market. We pride ourselves on being a credible company that you can trust. To that end, we employ our own QC team in China, who are working with our suppliers on a day to day basis to ensure that we deliver a first-class range.
With our offices and distribution based in Waterlooville in the South of England we distribute our products throughout the UK, Ireland and Europe. We offer technical support, a lighting design scheme service and a happy and helpful customer service team who understand the critical importance of keeping the customer satisfied!
As a privately owned company we are dedicated to providing the Ultimate Lighting Solution.
Quality Assurance Across Our Range
We pride ourselves on being a credible company that you can trust. To this end, we employ our own QC team in China, who are working with our suppliers on a day to day basis to ensure that we deliver a first-class range. All our products are independently tested. They come with a one to five year ‘no quibble’ warranty, and as a member of the LIA we independently test all our new products before they are launched. In summary, you can have complete confidence in a KSR product performing to the standards and product specifications that are captured on the external packaging of all products.
Quality Assurance Across Our People & Our Services
We are striving to build a credible, honest, hard working team who have a passion for our brand. Our Area Sales Managers receive continual product training throughout the year to ensure they are kept up to speed with product innovations. We feel it is essential that your local Area Sales Manager can demonstrate the features and benefits of any product and not just sell on price alone!
At our Head Office in Waterlooville, we offer technical support, a lighting design scheme service and a happy and helpful customer service team who understand the critical importance of keeping the customer satisfied! We can also offer a next day delivery service as standard on all orders that are placed before 3pm (Terms and Conditions apply)
The Ability To Adapt In A Fast Moving Market
The lifeblood of any successful B2B business is a loyal, happy customer. At KSR we acknowledge that LED technology is evolving at a lightning pace (excuse the pun!), and we believe we must be able to offer a range of quality ‘easy to install’ products that are at the forefront of the market.
To this end, we have launched over 29 new lines in our new issue 9 catalogue (click the image on the right to download). Whether you are a new or existing KSR customer, we would like to thank you for showing an interest in our company and our products. Our industry will continue to move at a break neck pace, but if you choose to install KSR you can have complete confidence and trust in our products, our people and our passion for keeping you, the customer, happy!